Image: DWTCA
The UAE will host the 28th Universal Postal Congress in Dubai from September 8 to 19, bringing together more than 2,000 delegates from 192 member states to discuss the future of the global postal sector.
The event, held under the patronage of Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, will take place at the Dubai World Trade Centre. It will also draw virtual participants.
Delegations will adopt the Universal Postal Union’s (UPU) 2026-2029 roadmap, to be named the “Dubai Strategy”, and elect new leadership including the UPU DG, deputy DG, and members of the Council of Administration and the Postal Operations Council.
“The UAE demonstrates its substantial role in developing an integrated international ecosystem that reinforces international communication and creates platforms for meaningful dialogue aimed at crafting future-focused policy,” said Sultan bin Saeed Al Mansoori, chairman of the Supreme Supervision & Preparation Committee for the Congress.
Universal Postal Congress is held every four years
Held every four years, the congress is the UPU’s highest decision-making body and convenes ministers, national postal chiefs and experts from both public and private sectors. This year’s event comes amid rising eCommerce volumes, growing digitalisation, and increasing demands for quality, reliability and cybersecurity in postal systems.
The congress is expected to approve changes to postal products and remuneration systems, raise service standards, and promote collaboration across the wider logistics ecosystem. Other outcomes include expanding postal financial services to support financial inclusion, improving sustainability and energy transition efforts, and enhancing data protection and cybersecurity.
“The congress serves as the primary platform for channelling international efforts towards a more inclusive, secure and efficient postal and logistics system,” said Badr Al-Olama, honorary chair of the congress and chairman of the Board of Directors, 7X. “The projected results, especially the UPU Postal roadmap, or ‘Dubai Strategy’, will boost digital integration and enhance service experience for individuals and businesses by embracing unified standards.”
The event is being hosted by the UAE government in cooperation with federal and local authorities, as well as regulatory and service partners.
